Sunday, March 30, 2008

What's wrong with this picture? - XI (De-Sign)



This is a sharps container in the OR.



I definitely agree that we don't want to misplace pointy stuff with body fluids on them. But is this the best way to ensure safe disposal?





Here's a mobile computer monitor in the ER. It has 2 huge screens mounted at head height...



... and a tiny support stand that makes it necessary to...



... tape this handwritten note to the screen.



Who designs this stuff? Do they get any feedback from endusers? Would they be upset to see that the product they created has to be kludged with warning signs?

If you'll forgive me a little corny wordplay, doesn't the word "design" imply "de-sign", i.e. function is obvious and intuitive without ad hoc instructions? Even better, shouldn't the product somehow force us to use it safely and appropriately?

Recommended reading about design: Small Things Considered - Why there is no perfect design, by Henry Petroski.


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